Koalabet Casino Responsible Gambling
At Koalabet we take responsible gambling seriously. Our goal is to make sure play stays safe and controlled, and to give you practical tools to manage your account and activity. If you ever feel play is becoming a problem, we encourage you to use the controls on your account and seek support.
Player protection principles
We follow a simple set of principles to protect players: keep play voluntary, provide clear tools to manage activity, respect privacy, and respond promptly to requests for help. We promote informed, controlled play and encourage regular self-checks on your activity and spending.
Activity-control tools
We offer a range of account controls designed to help you set boundaries and stick to them. These tools are straightforward to use and can be adjusted to match your needs.
Deposit limits
You can set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits can be raised or lowered, but increases may include a short waiting period to help prevent impulsive changes.
Loss limits
Loss limits allow you to cap how much you lose over a set period. This helps manage risk and keeps play within a budget you choose.
Time limits and session controls
Set session length limits or opt in to reality checks that remind you how long you’ve been playing. You can also schedule short account breaks to step away when you need to.
Self-exclusion and longer breaks
If you need to stop for an extended period, self-exclusion is available. Self-exclusion blocks access to your account for a set period and can be applied temporarily or permanently. Contact our support team through your account if you want to discuss options.
Recognizing signs of problematic behaviour
Watch for changes that could indicate a problem, such as:
- Spending more time or money than intended
- Trying to win back losses
- Neglecting work, family, or other responsibilities
- Borrowing money or hiding activity
- Feeling anxious or distressed about gambling
Tips for maintaining control
- Set realistic deposit and loss limits before you start
- Use time limits and take regular breaks
- Keep gambling funds separate from everyday money
- Avoid chasing losses and set a strict stop-loss amount
- Talk to someone you trust if you’re worried about your play
Professional help and support
If you feel gambling is affecting your life, please seek professional help. Contact local support services, a healthcare professional, or community resources in your area for confidential advice. If you need help applying account controls or discussing self-exclusion, reach out to our support team through your Koalabet account and we will assist you promptly and respectfully.